Accessibility Tips

  • Make and keep your facilities and services accessible – it's good for business.
  • Plan ahead for the needs of people with disabilities.
  • Be ready to provide extra help to make sure that people with special needs can access your facilities and services.
  • Train staff on how to help people with special needs.
  • Let customers know how accessible your facilities or services are (or are not) in advance.
  • Make all your information (promotions, signage, brochures etc.) easy to read, easy to use and easy to understand.
  • Use Audio Messaging for the blind and visually impaired.
  • Think access all the time - clear away obstacles.
  • Be prepared to offer immediate assistance in emergency situations.
  • Try to understand the needs of the disabled