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Petrol Stations

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the challenge

For a customer with mobility disability who arrives to the Petrol Station, the ability to approach the petrol pump and to fill fuel independently can be very challenging and sometimes impossible to do. Although he is trying to horn and to attract the attention of the service provider at the grocery shop, many times he will find him self frustrated as a result of no response

The Solution

By using the STEP-HEAR App, integrated with the SH Assistant device, the customer could be easily call for the assistance of the service provider and to know for sure that the help is on the way. By pressing the activation button on the App, the customer can send an alert to the device at the counter (both vocally and visually), and the service provider will alert back that the help is on the way

Solutions

STEP-HEAR Guide

In every place that the STEP-HEAR Guide is been installed, the App automatically recognizing the location and send’s an alert to the customer.

STEP-HEAR Urban

While is on the bus, the Customer can get through the App What are the next stops, and to Alert the driver in which station he wants to get down.

STEP-HEAR Assistant

The Customer needs live assistant? By pressing the Communication button at the App, the Customer can get live assistant of the service provider through the phone.

CONTACT US

We inviting you to Join the STEP-HEAR Revolution for enabling a more Accessible service to All